Jul 12

Meet Sarah Spencer

by Staff

Greetings from Sesame Place’s Guest Correspondence Team! Many of our guests would be surprised to learn that our correspondence team here at Sesame Place is a team of one. As the Guest Correspondence Manager, I handle a bulk of the guest comments, inquiries, and requests with some help from our other departments from time to time.

I wasn’t always in charge of guest correspondence though; I started here at Sesame Place in 1999 as a line employee in Guest Relations. I remember the job fair that year like it was yesterday…and I remember that I missed entertainment auditions by one day. I had met some really nice people in Guest Relations at the job fair and decided that I would bide my time there for one season, then audition for entertainment the next year. Little did I know that I would enjoy Guest Relations and that I would work there for 9 seasons before moving into my current position here at the park.

I had moved from the “front lines” of the park to a behind the scenes role. It took some time getting used to being out of the spotlight, but I quickly adapted and found that handling all of the park correspondence was an interesting and rewarding job. As you can imagine, I have heard it all, but nothing tops hearing about how much fun a guest has had at our park.